Accessibility statement

Last updated

We want everyone to be able to use oliocreative.com, whatever device, browser or assistive technology they use. This statement covers this website and explains what we do, where we fall short and how to tell us about a problem.

We spent 17 years working inside UK charities, including a sight loss charity, so accessibility isn't an add-on for us. It's how we build.

What we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. On this site, that means:

  • Text and background colours chosen to meet AA contrast

  • A clear heading structure, so screen reader users can move around each page

  • Descriptive alt text on meaningful images, and empty alt text on decorative ones

  • Links and buttons that make sense out of context

  • Pages that work with a keyboard, with a visible focus outline

  • Layouts that reflow on small screens and when zoomed to 200%

  • Animations that switch off if you've asked your device to reduce motion

  • A readable, accessible typeface, Atkinson Hyperlegible, used for labels and small text

Where we fall short

We know some parts of the site aren't fully accessible yet:

  • Squarespace features. Some built-in elements, such as certain forms, menus and pop-ups, are controlled by Squarespace and we can't fully change how they behave.

  • Third-party tools. Our booking calendar (Cal.com) and invoicing (Bonsai) are run by other companies. We've chosen tools that work with a keyboard and screen readers, but we don't control them.

  • Older content. Some older blog posts may have images without good alt text. We're working through these.

  • Website screenshots. Case study images show client websites. The image description tells you what's shown, and each one links to the live site.

If any of these get in your way, tell us and we'll get you the information another way.

The websites we build

Every website we build for a client is designed to WCAG 2.1 AA as standard, not as an extra. Before launch we check colour contrast, headings, alt text, keyboard use, form labels and how the site reads with a screen reader.

Public sector bodies in the UK have a legal duty to meet these standards and publish their own accessibility statement. We can write that statement for you as part of your build.

High contrast switch

Some of our brand colours, like white text on teal, don't meet AA contrast on their own. The round button in the bottom-left corner of every page switches on high contrast: any text that doesn't meet AA changes to navy or white, links in body text are underlined, and focus outlines get stronger.

It remembers your choice as you move around the site. If your phone or computer is already set to increase contrast, it switches on by itself.

Tell us about a problem

If something on this site doesn't work for you, or you need information in another format such as large print, plain text or an audio recording, please get in touch. Tell us the page and what went wrong, and we'll reply within 5 working days.

If you're not happy with our response, you can contact the Equality Advisory and Support Service (EASS).

How we check

We test this site ourselves using automated checkers (WAVE and Lighthouse), keyboard-only browsing, and the VoiceOver screen reader on Mac and iPhone. We check it again whenever we add a new page or feature.